Contact Waking Giants.
If you want the advantage of purposeful strategy within your business, get in touch today.
If you want the advantage of purposeful strategy within your business, get in touch today.
If you want the advantage of purposeful strategy within your business, get in touch today.
To grow you must capture the value in all relationships.
Unless you are in the business of widgets, pricing and realising the value of your service can be tricky. If we take out the spreadsheets and the formulas we are left with our own perception of value and the intent of the customer to have the ability to pay.
When you hear the phrase ‘it’s too expensive’, don’t be deterred. Here is a simple analogy; if I have $20,000 and I want a Mercedes that is $100,000, the Mercedes is not ‘expensive’, it is beyond my budget. That’s the mindset you must-have when it comes to your pricing strategy.
If you are clear on your core customer and have a product or service that aligns with their budget and expectations then it is all about ensuring both parties benefit from the transaction.
When pricing your product or service your pricing strategy should not be purely focused on profit. Ideally, you want your pricing to create a relationship (or lifetime value) that is far beyond the initial transaction.
Competition-Based Pricing Strategy.
Cost-Plus Pricing Strategy.
Dynamic Pricing Strategy.
Freemium Pricing Strategy.
High-Low Pricing Strategy.
Hourly Pricing Strategy.
Penetration Pricing Strategy.
Premium Pricing Strategy.
Project-Based Pricing Strategy.
Bundle Pricing Strategy.
Psychological Pricing Strategy.
Get in touch and start the process of aligning your pricing strategy with your value proposition and strategic plan.
If you want to compete it is easy to drop your prices, that doesn’t mean that you are creating value and have a competitive advantage.
Even if you are the cheapest, strive to be the best value.
Understand how you can increase the lifetime value of your customer.
If you don’t communicate the value, your customer won’t benefit from it.
Observe the market movements but don’t follow if it’s not right for you.
Our approach to pricing strategy is to focus on the core needs of the business and the demands of the customer.
If you think great customer service is too much effort check the Google Reviews for Ronhill New Zealand. In 2020 the brand was achieving a small income of $400 per month, well under what it should have been delivering.
Starting with the audience analysis we identified that we needed a low-cost purchase to engage them in this previously relatively unknown brand. With socks being a recurring purchase we knew we would be able to develop a strong lifetime value for those customers and leverage that sale to encourage them to try the running clothing. We focused our energy on brand building through amazing customer service.
The net result was turning a business with $16,000 revenue into $93,000 within 12 months, all because we created a strong customer focus early. For the full case study watch our Sock Strategy Webinar here where we outline the 20 tactics we used to drive growth.
It’s all well and good us telling you how good we are, but when it comes to building relationships it’s all about being open. We have great webinars available along with our Leadership Toolbox Community.
Content is a long-term marketing tool to build trust with potential customers.
You have nothing to share. Lot’s of people have already created content on that theme. Standard responses when it comes to starting your content strategy planning.
But it’s irrelevant. You have a unique voice or a different spin on the world, no matter what you think. There are people on Instagram with millions of followers because they like brown cats, thousands of comments on articles on personal journeys. We as humans are interested in each other, so share your story.
The first place to start is what you want to share with your audience and what value it will bring to them.
Thought leadership.
Case studies.
White papers.
Courses.
Books.
Interviews.
Co-authoring.
Behind the scenes.
Video.
Meme.
Blogs.
Podcasts.
Video diaries.
Infographics.
Comics.
Checklist
Get in touch and start the process of uncovering your unique story and the impact it can have on your long-term success.
Many argue that giving your content away for free undermines your value. Well, that’s not true. That’s assuming your content is 100% unique, which is unlikely. Think of your content as the crumbs that lead your prospects to the product.
Give your value upfront to build trust before you enagage.
You don’t need to create all types of content for all platforms.
If you can only post once a week, do to the best of your ability and learn.
Choose the right KPIs, a ‘like’ is not a measurement of success.
What started as a simple website project several years ago has become an enduring relationship based on collaboration. They had a great brand and great people, but they knew they had more opportunities to improve. Their key win was being enabled to take a more strategic approach and then knowing what to do about it.
Providing a fresh perspective, focus, long-term results and being able to get the best out of the resources they have. Hear from Raymond >
Sales & Innovation Manager, Conroy Australia
Our approach to content strategy is to focus on how you can share your ideas and value to as large an audience as possible.
Case Study: After 20 Years, It Was Time For A Change.
Having been in a service business for over 20 years, the model was getting a little tiresome for the client. Working over 70 hours per week, come rain or shine, making good money, but wondering why?
It’s all well and good us telling you how good we are, but when it comes to building relationships it’s all about being open. We have great webinars available along with our Leadership Toolbox Community.
We enable leaders to develop purposeful strategy and make it happen.
No smoke and mirrors, just straight-up action and results that you can understand.
Strategy Implementation
As Waking Giants has grown so have the needs of our clients. We focus on strong and long, exclusive relationships where we can add the most value to the client. Our primary goal is to identify their potential and help them to take action.
Founder & Head of Client Strategy, Waking Giants
It’s all well and good us telling you how good we are, but when it comes to building relationships it’s all about being open. We have great webinars available along with our Leadership Toolbox Community.
Communication is the most critical tool for any business growing with purpose.
If you want to be an effective communicator as a leader or as an organisation you must be able to identify the type of message and the delivery mechanism that will deliver the most impact to the recipient.
Beyond the tools that we use such as non-verbal cues and words, we are communicating through our actions and our responses. Our emotions and intent will form the direction and potential outcome you will receive.
With such a high level of communication being undertaken every day through personal, and professional relationships, through interpersonal and external like social media, communication is a critical tool in growing your business.
All aspects of your leadership and business will be affected by leadership, so you may as well get it right. Develop your skills and those of your team to enable them to deliver the right information at the right time for the most impact.
Purpose.
Culture.
Value proposition.
Brand promise.
Target market.
Communication objectives.
Communication channels.
Accountability.
Impact/Results.
Key audiences.
External brand communications.
Tone of voice.
Market influencers.
Customer experience.
Communication metrics.
Get in touch and start the process of mapping your communication strategy for your leadership, teams and customers.
We don’t see your communications strategy as a PR exercise. We believe you need to look at all aspects, from your vision to your daily management meetings and integrate it with your brand strategy and strategic planning processes.
Are you effectively communicating your vision to your team?
Do you enable effective communication between your team?
Do you effectively communicate with your customers?
Does the market understand the value and impact you bring?
What started as a simple website project several years ago has become an enduring relationship based on collaboration. They had a great brand and great people, but they knew they had more opportunities to improve. Their key win was being enabled to take a more strategic approach and then knowing what to do about it.
Providing a fresh perspective, focus, long-term results and being able to get the best out of the resources they have. Hear from Raymond >
Sales & Innovation Manager, Conroy Australia
Our approach to brand strategy is to focus on the core needs of the business – understanding the current strengths and weaknesses or looking for future growth opportunities.
Case Study: After 20 Years, It Was Time For A Change.
Having been in a service business for over 20 years, the model was getting a little tiresome for the client. Working over 70 hours per week, come rain or shine, making good money, but wondering why?
It’s all well and good us telling you how good we are, but when it comes to building relationships it’s all about being open. We have great webinars available along with our Leadership Toolbox Community.
Are you reaching the right customers in the right places at the right times?
Time again we see businesses stretch themselves too far when it comes to their marketing strategy. Trying every concept/every channel and seeing mixed results at best, but what are they getting wrong? Their understanding of their customer.
Great marketing is informed by the needs of the customer and your ability to fulfil that need. It has nothing to do with Google or TV ads, it is all about the value you can bring in their moment of need.
Understanding their need for your product at the right price, at the right time and through a mechanism they want to engage with.
Are you currently using tactics to reach your audience without understanding their needs and how you can fulfil them? What are you missing from your marketing strategy?
Value proposition.
Brand promise.
Target market.
Marketing channels.
Pricing strategy.
KPIs.
Competitive advantage.
Messaging.
Content strategy.
Events and activations.
Influencers/ambassadors.
Search engine optimisation.
Search engine marketing.
Leverage/partnerships.
TV, Radio, Print.
Podcasts, video.
Social media marketing.
Get in touch and start the process of mapping your marketing strategy to deliver measurable results.
Firstly there are no secrets. There are only three things you need to focus on; know your customer, effectively communicate your value, measure what works and adapt.
You need to measure what works, nostalgia doesn’t pay the bills.
Don’t be scared to trial things to get data, fail fast, learn fast.
Not all strategies and channels will work forever, don’t get caught out.
If you expect them to spend their money with you, listen to them.
Our approach to marketing strategy is to focus on the core needs of the customer – what they want and what you can deliver, then we bring you together.
If you think great customer service is too much effort check the Google Reviews for Ronhill New Zealand. In 2020 the brand was achieving a small income of $400 per month, well under what it should have been delivering.
Starting with the audience analysis we identified that we needed a low-cost purchase to engage them in this previously relatively unknown brand. With socks being a recurring purchase we knew we would be able to develop a strong lifetime value for those customers and leverage that sale to encourage them to try the running clothing. We focused our energy on brand building through amazing customer service.
The net result was turning a business with $16,000 revenue into $93,000 within 12 months, all because we created a strong customer focus early. For the full case study watch our Sock Strategy Webinar here where we outline the 20 tactics we used to drive growth.
We’ve been there from the start with John and Candor³ and grown together. The most important thing for John is the intangible value we can provide when it comes to strategic thinking and delving deep below the surface. Hear from John >
Managing Director, Candor³
It’s all well and good us telling you how good we are, but when it comes to building relationships it’s all about being open. We have great webinars available along with our Leadership Toolbox Community.
So much more than your logo, your brand strategy is how you make your ideal customer feel.
When you ask why people buy your product to service you must take into account the brand value you have developed with them, especially if they come back time and time again.
The ultimate for any business sustainability is your ability to capture the mind of your audience. How do you get them to choose you when they are so many alternatives and are they willing to forgo a lower price to choose you? That’s brand equity.
Your brand strategy starts on the inside, being clear on your purpose and how you want to serve your customer. Then you build a bridge to them through your brand identity and communications.
Purpose.
Culture.
Value proposition.
Brand promise.
Target market.
Core customer.
Pricing strategy.
Marketing strategy.
Business model.
Product/Service Benefits.
Visual identity.
External brand communications.
Advertising.
Tone of voice.
Market influencers.
Partnerships.
Customer experience.
Get in touch and start the process of building a brand that drives sustainable growth.
When we look at strategy development the way you build loyalty is through your brand strategy. This is not in the numbers, but in the impact, you have on your customers and how they reward you.
Focus most of our resources on driving a great customer experience.
Your team need to understand what good looks like in delivering your brand.
Pricing is an important part of brand strategy, but not the priority for many.
Your brand strategy is a living thing so measure your progress and adjust as conditions evolve.
What started as a simple website project several years ago has become an enduring relationship based on collaboration. They had a great brand and great people, but they knew they had more opportunities to improve. Their key win was being enabled to take a more strategic approach and then knowing what to do about it.
Providing a fresh perspective, focus, long-term results and being able to get the best out of the resources they have. Hear from Raymond >
Sales & Innovation Manager, Conroy Australia
Our approach to brand strategy is to focus on the core needs of the business – understanding the current strengths and weaknesses or looking for future growth opportunities.
Case Study: After 20 Years, It Was Time For A Change.
Having been in a service business for over 20 years, the model was getting a little tiresome for the client. Working over 70 hours per week, come rain or shine, making good money, but wondering why?
It’s all well and good us telling you how good we are, but when it comes to building relationships it’s all about being open. We have great webinars available along with our Leadership Toolbox Community.
We share real-world interactions and learning so you can be one step ahead.
Articles
It’s all well and good us telling you how good we are, but when it comes to building relationships it’s all about being open. We have great webinars available along with our Leadership Toolbox Community.
Your competitive advantage is no longer what it used to be, so much competition and so little loyalty.
For a long time, we were taught that we needed to have a USP (Unique Selling Proposition), but current thought says differently. With the increase in competition and ease to market, ‘being’ unique is not as easy as it seems.
90% of businesses would struggle to define one thing that means you can dominate the mind of the consumer. But what you can do is create a recipe that makes you hard to beat, your secret sauce.
First things first, you don’t need to create bleeding-edge technology. Most innovation comes from takes something that exists and improve it.
Highly skilled labour.
Unique access to resources.
Geographic location.
Proprietary technology.
Production efficacy.
Brand equity.
Big data.
Large customer base.
Business model.
Pricing.
Product/Service Benefits.
Change in market demand.
Economic factors.
Access to resource.
Investment.
Global activity.
Political change.
Compliance changes.
Get in touch and start the process of giving your business an edge on your competition.
When you get the mix right it’s hard for others to follow. We took on the ‘big guns’ when it comes to running retail in New Zealand using a combination of advantages to gain market share and grow by over 1035% in 12 months.
Focus most of our resources on driving a great customer experience.
Our competitors sit on huge stock, we drop-ship in bulk weekly.
Our combination of online and event-based pop up stores reduce capital costs.
Low cost investment to engage with the brand, competitors copy for a week, but never full time.
What started as a simple website project several years ago has become an enduring relationship based on collaboration. They had a great brand and great people, but they knew they had more opportunities to improve. Their key win was being enabled to take a more strategic approach and then knowing what to do about it.
Providing a fresh perspective, focus, long-term results and being able to get the best out of the resources they have. Hear from Raymond >
Sales & Innovation Manager, Conroy Australia
Our approach to strategy focuses on the core needs of the business – understanding the current strengths and weaknesses or looking for future growth opportunities.
Case Study: After 20 Years, It Was Time For A Change.
Having been in a service business for over 20 years, the model was getting a little tiresome for the client. Working over 70 hours per week, come rain or shine, making good money, but wondering why?
It’s all well and good us telling you how good we are, but when it comes to building relationships it’s all about being open. We have great webinars available along with our Leadership Toolbox Community.